Frequently Asked Group Questions
How much time should we plan on spending at Holy Land Experience?
We are a full day experience so please plan to spend at least one full day to experience the majority of what we have to offer.
What is the minimum number of paid admissions needed to receive the group rate?
You must have at least 15 paid admissions to receive the group rate.
When is the best time to visit Holy Land Experience?
We advise you to visit us on weekdays when the park is less busy.
How far out should I plan on booking my group?
We advise you to book your group resevation at least 2-4 weeks in advance of your actual visit. Space is subject to availability.
When is my group payment due?
Full Payment is due at the time of booking and no later than 2-3 weeks in advance of your visit.
What type of payment do you accept for group tickets?
We accept cash, Visa, MasterCard, American Express, Discover and organizational checks. No personal checks are accepted. Payment must be made in one transaction for all of the tickets. Multiple individual payments are not accepted.
Where do I pick up my group tickets or do you mail them?
You will pick up your group tickets upon arrival in the Guest Services Office which is located on the left hand side of the main entrance. Tickets will be under your confirmation number, group name, and the group leader's name. We do not mail out tickets.
Do you have a group meal option?
Yes, we have a pre-paid meal option available for groups of 15 or more. These can be purchased in conjunction with group rate tickets, but they must be reserved and paid for in full no later than 2 weeks in advance.
Can our group bring a picnic inside the park?
No, outside food is not allowed in the park except for nurturing mothers, diabetics and anyone with a very strict diet due to medical reasons.
Do buses or groups have to pay for parking?
No, parking is FREE for everyone!
Do you offer a birthday party option for groups?
HLE does not offer birthday packages but we do have a birthday program! You can visit the Holy Land Experience for free on your birthday! Just bring proof of your birthday to Guest Services. We'll also have a special treat to help you celebrate!
